👗 SHEIN Customer Service – Verified Contact Information

Main Contact Information

• 📞 SHEIN Customer Service Phone

• SHEIN does not currently provide a general customer service phone number for U.S. customers.

• Support is mainly offered through live chat, app, and email.

• 💬 Live Chat Support

• Available in the SHEIN app or SHEIN Help Center

• 📧 Email Support

• Accessible via the contact form in the SHEIN Help Center

• 📱 In-App Support

• Open SHEIN App → Profile → Customer Service → Live Chat

• ✅ All details are verified from SHEIN’s official website.

 

Step-by-Step Guide to Reach SHEIN Customer Service

1. Open the SHEIN app or go to the Help Center.

2. Log in with your SHEIN account.

3. Select your order or issue category.

4. Choose Live Chat or submit a support ticket.

5. Follow up via app or email for resolution.

 

Common Issues SHEIN Support Can Help With

• Order tracking & delivery updates

• Returns, refunds, and cancellations

• Payment issues & coupon usage

• Account login & profile help

• SHEIN Wallet & gift cards

• Reporting damaged or missing items

 

Helpful Links

• SHEIN Help Center

• Track Your Order

• Return & Refund Policy