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How it works

Ask for help, 24/7

Members enjoy round-the-clock access to 12,000+ verified Experts, including doctors, lawyers, tech support, mechanics, vets, home repair pros, more.

How It Works

An Expert will respond in minutes

After you reach out, we match you with an Expert who specializes in your situation. Talk, text, chat, whichever you prefer, even send documents and photos for review.

Save time + money!

No scheduling hassles, missing time from work, or expensive consults. A JustAnswer membership can save you significant time and money each month.

Customer Service
Why members love us
Verified Experts you can trust

All Experts must pass a rigorous 8-Step Expert Quality Process, including license + credential verification, expert tests, and performance reviews.

1:1 attention

Say goodbye to overwhelming search results and dubious community forums. Discuss your individual situation directly with an Expert who specializes in your topic.

Fast help, day or night

You’ll get a fast response in minutes. Here the help comes to you over your device, so you avoid driving across town and wasting time in the waiting room. Plus, we never close.

The right fit for you

We’ll match you with the right type of specialist every time: Pediatrician, Real Estate Lawyer, GM Mechanic, Dog Vet, Android Expert, plus hundreds more.

Clear, fixed fees

The real cost of medical, legal, car, and home repair is hard to know beforehand. Here, your cost is fixed for a regular monthly fee, and any premium service fees are always upfront.

Compassionate guidance

Divorce, assault, substance abuse, family or work conflict. Experts are committed to providing understanding guidance on even the most sensitive subjects.

Disclaimer: We provide customer service numbers as listed on official brand websites. We are not affiliated with these brands and do not participate in any conversations between you and the customer service representatives.

© 2023 It's Genie Assist

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